Job Title: Assistant Manager MIS – Network Operations Centre at Airtel Africa in Nairobi – Kenya Jobs, Careers and Vacancies
Here’s your opportunity to kick-off an exciting career. We are looking for suitably qualified candidates to fill the open positions within Passive Infrastructure based in Nairobi, Kenya.
ASSISTANT MANAGER MIS – NETWORK OPERATIONS CENTRE
Reporting to: Head – Network Operations Centre
Job purpose
Manage uptime report to all stake holders including other Operators on daily basis on all reporting Operation Countries.
In charge of circulation of Operation Support Report, Energy Reports plus Energy Bill on daily basis to all Operation Countries.
Responsible for handling any discrepancies or queries from Customer (Circes) in Reports.
Coordinating with Operation Country Operations Manager to resolve the outage related issue in reports for signoff and service penalty purpose.
Manage reports which help to increase uptime and decrease service level penalty.
Responsible for performance monitoring of NOC Engineers.
Qualifications
Minimum Bachelor degree (Electrical & Communications).
4 – 6 years working experience in a large telecoms operator with at least 2 years experience in handling passive telecom Infrastructure.
Excellent Knowledge of Excel, a must.
Knowledge of English (Written and Spoken), a must. French will be additional advantage.
Continuous enhancement in the NOC process and procedures to the NOC associates and Operation Country team.
Demonstrate NOC functions, process awareness, adherence and roles to the NOC associates.
Impart service delivery excellence, adoption and implement process and procedures as per requirement.
How to Apply:
Interested applicants should send their detailed CVs and application letters (Quoting the Job Reference Number) to Hr.Hq@airtel.com by 5th February 2012.
Applications should be addressed to Talent Acquisition Manager – Airtel Africa.
Exposure to working at a Head office of a multi country operation and ability to manage large team of people in a complex & multi-cultural environments is an added advantage.
Only shortlisted candidates will be contacted.
